People make the difference

We are a diverse team of talented and thoughtful individuals who are driven to push the boundaries of what is possible for our customers.

Improve customer experience for all WiFi connected devices

At RouteThis, we understand WiFi connectivity challenges firsthand. That’s why we’ve made it our mission to help service providers and IoT/smart home brands deliver flawless WiFi connectivity to their customers. We built our revolutionary approach with a global network of partners, and it's been transforming WiFi satisfaction since 2017—and we’re just getting started.

200+

Service Providers and Smart Home brand customers

50,000+

Support agents winning with RouteThis

30+

Countries served

6,000,000+

Homes supported annually

OUR COMPANY

Meet the leadership team

Jason Moore

Co-Founder and CEO

Jason has over 10 years of experience in all facets of the industry, from silicon engineering to software development to SaaS sales. Prior to founding RouteThis, Jason was CEO of a leading video platform in the early smart home market.

Matt Gardner

Co-Founder

Matt has years of experience in customer success and leadership. In his past role as Co-Founder and Head of User Experience at Videostream, Matt led the product to over 5M downloads.

Graham Kennery

Co-Founder

Dave Garcia

Chief Revenue Officer

Tom Lieu

Chief Financial Officer

Devi Persaud

Vice President, People and Culture

Devi is a global senior people leader with a proven track record of building high performing cultures. Devi is responsible for leading the RouteThis People & Culture team, and attracting, developing and retaining top talent.

Pete Scheyen

Vice President, Engineering

Mike Giannotta

AVP of Product

Mike has over 18 years of product management and industry experience, including managing Rogers B2B SaaS product lines to increase revenue by 10 times.

Ramy Elorbany

Director of Implementation and Professional Services

Our mission

To be the platform that empowers our customers to deploy and support exceptional connectivity experiences in the home.

Our vision

To enable a world where WiFi always works, everywhere.

Our values

WE'RE CUSTOMER FIRST

Emphasize and understand their pains, needs and wants. This is job number one.

WE INNOVATE

Take intelligent risks. Challenge the status quo. Learn from mistakes, and continue to iterate.

WE OWN IT

Drive action, measure progress, focus on outcomes. Hold yourself, and others, accountable.

****WE'RE ONE TEAM

Share kind, open, and candid feedback. Work together towards the common goal.

Smart home brands and Service Providers thrive by delivering great customer experience. Having built and run a smart home brand myself, I understand that the customer experience most often fails when your service meets the home WiFi network. RouteThis helps companies better support and troubleshoot home networks to deliver an unparalleled support experience.