RouteThis Certify
Get WiFi right from Day One, while gaining valuable Quality of Installation (QoI) data and insights to improve customer experience and satisfaction.
Achieve more with RouteThis Certify
FIELD TECHNICIANS
Deliver high-quality WiFi installs by following best practices to ensure optimal whole-home coverage.
PRODUCT LEADERS
Maximize ROI by driving upsells and mesh adoption with visual floor plans that help educate subscribers.
OPERATIONAL LEADERS
Gain data visibility to boost field performance, reduce OpEx and improve WiFi customer experience.
View Certify Product Overview (PDF)
The RouteThis Certify platform
Improve WiFi Quality of Experience for Installation & Repairs (I&R)
CONNECT
Visualize WiFi coverage for better installs
Technicians start every site visit by entering the subscriber's address in RouteThis Certify. GIS data automatically generates the home's layout to help accurately project WiFi coverage.
PLACE
Find the best spot for the router
Select the CPE and tap on the map to project the WiFi signal. RouteThis Certify analyzes range and link capacity to identify the best placement for optimal coverage. You can tailor the options to match your current CPE offerings.
OPTIMIZE
Deliver whole-home coverage
Certify recommends the optimal number of mesh pods needed on each floor, ensuring whole-home coverage.
Help subscribers visualize the benefits of additional equipment, and drive mesh adoption.
TEST
Optimize speed and coverage
Technicians can verify WiFi performance in key areas where great coverage is necessary. As they walk through the home, Certify identifies dead spots and offers recommendations to ensure a fast and reliable connection.
CERTIFY
Proof of a high-quality WiFi install
After completing their work, technicians can generate a branded WiFi Certificate, providing subscribers and support teams with a record of the install and verified coverage throughout the home.
Installation quality data for operations
RouteThis Certify gives operational leaders real-time Quality of Install (QoI) insights - via our Dashboard or API - for every site visit, allowing them to identify training gaps, streamline process and maximize performance within their I&R teams.
QoI Metrics
Access installation data via API
Service Providers can use the RouteThis Certify API to integrate WiFi installation data directly into existing systems and applications. Access real-time insights, including technician details, recommended number of mesh pods for the home, QoI scores and completed WiFi certificates.
We’re grateful for the efficient installation experience this tool provides our techs, allowing us to better serve our customers. We hope to create more comprehensive connectivity from the start, reducing the need for repeat service calls.
Additional Resources
Learn more about the RouteThis Certify platform (PDF)
How Quality of Install (QoI) can improve home WiFi Customer Experience
Exploring WiFi installations as the key to Service Provider growth
Ready to learn more about RouteThis Certify?
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